Condition: Perform checks based on if this, then that logicįor example, if I type “hey” to my own WhatsApp business chatbot, you will get the following response:Īnd this is how it looks like in Man圜hat (the chatbot platform I’ve used):.

Action: Tells the chatbot what to do (for example: send a message).

Trigger: Tells the chatbot when to start a conversation.

WhatsApp chatbots are often based on a conversational flow.Īnd these conversational flows are created by using three main elements:

Stand out from the crowd (aka, not many businesses use chatbots yet).

You can use chatbots internally in your company.Messenger apps (like WhatsApp) become more popular.Send real-time, tailored messages to customers.Save time and money on customer service.In fact, I made a complete post about why you should use chatbots, but here are the ten most important reasons: Now I hear you thinking “Okay, I should use WhatsApp. Besides that, you can reach any potential client on WhatsApp, because it is used by so many users all over the world. So basically, you should use WhatsApp because your customers are already there, they are just waiting for you to send them a message. Moreover, 1.6 billion WhatsApp users access the app on a monthly basis.Īnd this leads to 65 billion WhatsApp messages sent every day. It is available in more than 180 countries and 60 different languages. WhatsApp is one of the biggest messaging apps in the world, with over 2 billion users around the globe.

Whatsapp what is it